Decent Homes Standard: What agents should know

The housing sector is undergoing significant change, with increased focus on housing quality, tenant safety, damp and mould, enforcement action and landlord accountability.

This practical and interactive course provides a clear understanding of the relationship between the Decent Homes Standard (DHS), the Housing Health and Safety Rating System (HHSRS) and Awaab's Law, helping delegates understand both current requirements and the direction of travel for housing regulation.

Using real-life case studies, enforcement examples and scenario-based exercises, delegates will learn how these frameworks work together to define housing standards, identify risk and drive timely action to protect tenants.

The course has been designed to move beyond theory and focus on practical compliance and good housing management. and lessons learned from significant housing failures.

By the end of the course delegates will be able to:

  • Explain the purpose and key principles of the Decent Homes Standard.
  • Understand the structure and application of the Housing Health and Safety Rating System (HHSRS).
  • Recognise the significance of Awaab's Law and its impact on housing management.
  • Understand the legal and regulatory consequences of poor housing conditions.
  • Identify common housing hazards and assess associated risks.
  • Understand local authority enforcement powers.
  • Apply learning to property management scenarios.
  • Improve inspection, record-keeping and complaint-handling practices.
Virtual classroom

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on. 

The link to your virtual course will be sent to you on the working day before the course date.


Face-to-face

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Full venue details can be found in your course booking confirmation and/or joining instructions.

Bring this course to your team, your way

This course can be delivered in-house for any number of participants, either in person at your office or online using our virtual platform. There’s no minimum or maximum group size, and we’ll tailor the delivery to suit your team’s needs.

Our highly experienced trainers will work closely with you to make sure the content and format are right. If it’s face-to-face, you just need to provide the venue and refreshments. We’ll handle everything else, including the materials and delivery.

Explore your options

To discuss your requirements and to get a quote call the courses team on 01926 417 792 or email [email protected].

Course dates

Start: 16 Nov 2026 - 14:00
End: 16 Nov 2026 - 15:30
Decent Homes Standard: What agents should know - Virtual Classroom - Online

Member cost: £60 (+VAT)
Non Member cost: £80 (+VAT)

Related courses 

Housemates in kitchen
A comprehensive guide to HMO management, licensing and HHSRS

Master the complexities of HMO management with this comprehensive course.

Agent stood outside a branch
Lettings management: Best practices for branch managers and PPDs

Take your lettings management skills to the next level with this course for branch managers or company principals, partners or directors (PPDs).

PA, Electrics on extractor.jpg
Fundamentals of property management

This course covers everything you need to excel as a property manager, including key duties.