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The main characteristics of a service occupancy are that the occupation of the property is closely linked to the occupier’s employment, they have a personal licence to occupy for so long as they are employed by the employer and that the service occupancy terminates automatically when the employment contract ends.
The reasonableness of a landlord refusing a tenant's request to have a pet can vary depending on several factors, including the specific circumstances of the property, and the landlord's policies.
Section 13 of the Housing Act 1988 allows a landlord to raise the rent on a periodic assured or assured shorthold tenancy by giving the tenant a notice of increase in the prescribed form.
It's important to note that adding money to an existing tenancy deposit should be done in consultation with the tenant and in compliance with current legislation and guidance from your registered deposit scheme partner(s).