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  4. Lettings Helpline FAQs
  5. Deposits

Deposits

Common questions on the procedure surrounding collecting, protecting, and returning deposit payments, and what information must be given to the tenant.

  • Can prescribed information be re-served if it was initially served too early? (England)
  • Can the landlord increase the amount of deposit if the rent has increased? (England, Northern Ireland, Scotland, Wales)
  • Does the deposit need to be protected in a non-Housing Act agreement? (England)
  • How do I add to an exisiting deposit? (England)
  • How do we go about returning a deposit if there is more than one tenant claiming they are entitled to it? (England, Northern Ireland, Scotland, Wales)
  • If one tenant murders another, who gets the deposit? (England)
  • Letting to tenants on the Sex Offenders Register, what do I need to consider? (England)
  • When are landlords/agents required to protect deposit money within an authorised scheme? (England)
  • When does the prescribed information need to be re-served? (England)
  • When should the deposit prescribed information be served? (England)

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