Industry supplier webinar recordings

We’ve vetted all our Propertymark Industry Suppliers, hand-picking the ones that will directly benefit you. Share in the expertise of our suppliers as they offer up their knowledge on a variety of topics through the webinars we host.

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Meet the experts

Michael O'Brien

Managing Director, Home of Mortgages

Michael began advising clients in 2003 and enjoys helping guide clients through home purchases or building their buy-to-let portfolio. He has always had a passion to help people achieve their goals and invests time in curating a service that delivers on his passion.

Michael draws on his own property experiences to offer a unique perspective having first bought using the Shared Ownership scheme, staircasing to purchase the whole property after becoming a mortgage broker, letting to buy and then investing further in his own buy to let portfolio.

Natasha Barrow

Account Director, Gallagher

Natasha is the Account Director at Gallagher for Propertymark members. She has over 15 years’ experience in the insurance industry, and has spent the last ten years working with letting and estate agents, specialising in insurance products and services for the property sector.

Mark Morgan

Managing Director, Intasure

Mark has worked for Intasure since its inception almost 20 years ago and became Managing Director in 2013. Previously based in Spain, he has established insurance distribution channels across a variety of sectors in addition to working with regulators to ensure the approval of Intasure products by the relevant financial institutions.

Bernadette Sheridan

Head of Sales, Payprop

Before joining the industry-leading rental payment automation platform, Bernadette gained over twenty years of experience in leadership roles at agencies across the South of the UK. She remains passionate about helping agents get more out of their working lives by utilising the power of PropTech. 

Louise Moss

Commercial Director, SDL Property Auctions

Louise focuses on business growth, corporate partnerships and generating new revenue streams across the SDL Property Auctions business. She has spearheaded SDL Property Auctions’ partner proposition over the past five years, working to deliver significant business growth through strong and lasting partnerships with more than 1,500 estate agencies across the UK as well as being instrumental in the growth of auctions within the UK property market.

Establishing relationships with property professionals, businesses and membership organisations, including Rightmove, Propertymark, Property Academy and Kerfuffle is where Louise’s strengths lie, generating value for both SDL Property Auctions and for the wider property community. Passion and an entrepreneurial spirit are what drives Louise and reciprocity is her favourite word.

Sandy Bastin

Head of Adjudication Services, TDS

Sandy is responsible for recruiting, training, and mentoring all Adjudicators. She writes complex reports, responds to complaints about our decisions, and represents TDS in court action. Prior to joining TDS, she practiced Law in the City of London for many years, specialising in real estate.

Michael Hill

Assistant Head of Innovation, TDS

Michael joined TDS in early 2015 within the dispute resolution team, working as a Dispute Resolution Executive before a two-year period as an Adjudicator. Michael has also worked as an Operations Manager overseeing the TDS/Zero Deposit Claims process before moving into his current role as Assistant Head of Innovation focused on developing new products and services and collaborating with other organisations in the industry.

Client accounting for letting agents

Our experts look at the changing environment of client accounting in the world of lettings and explain how PayProp helps agents to protect landlord and tenant funds.


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Client accounting for letting agents
Bernadette Sheridan, Allison Nevins, Sophie Lang, Ian Potter and David Oliver | GoToWebinar

Tenancy deposit best practice and remedies

Ensure that any proposed deductions are not compromised by following TDS's best practice methods at the start, mid-term and at the end of tenancies.


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Tenancy deposit best practice and remedies
Michael Hill | GoToWebinar

Understanding mortgages

Michael O'Brien of Homes of Mortgages will help you understand the updates within the mortgage market and the changes to buy to let mortgages, which will allow you to stay fully informed and on top of the latest developments.


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Understanding mortgages
Michael O'Brien | GoToWebinar

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