Helping Agents Understand Welsh Tenant Fees: Renting Homes (Fees etc.) (Wales) Act 2019

Tim Thomas, Policy and Campaigns Officer at Propertymark, joins Sarah River, Group Leader at Rent Smart Wales for a short summarised training session on the Renting Homes (fees etc.) (Wales) Act 2019.

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This training is aimed at landlords and agents operating in, or managing properties in Wales to:

  • Provide a summary of the Act
  • Explain why it is important to ensure compliance with the Act including the restrictions the Act places on terminating Occupation Contracts
  • Discuss the Offences that can be committed under the Act
  • Drill down into the details of permitted payments and the rules for each
  • Encourage landlords and agents to consider the fees they charge to ensure they comply with the Act
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Renting Homes (Fees etc.) (Wales) Act

We have created resources so that ARLA Propertymark members comply with the complex tenant fee ban legislation in Wales.

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Rent Smart Wales

All letting agents who let or manage rental properties in Wales must be suitably trained and licensed to carry out letting or property management work.


Sarah Rivers

Group Leader, Rent Smart Wales

Sarah is responsibile for auditing all commercial agents in Wales.

Tim Thomas

Policy and Campaigns Officer, Propertymark

Tim is leading on Welsh policy for the Private Rented Sector. Prior to joining the Propertymark team, Tim amassed over fifteen years’ experience working in policy and research roles including roles with several Welsh local authorities, third sector organisations and more recently was the Campaigns and Public Affairs Officer at the National Residential Landlords Association.