Level 3 Award in Tenancy Deposit and Dispute Resolution

Audience

Letting agents and inventory clerks

Applies to

England and Wales

Duration

12 month enrolment

Study mode

Distance learning

What's covered

Costs

Study options

Make an enquiry

What will be covered

This programme provides a comprehensive understanding of deposit handling, legal requirements, and dispute resolution processes.

You’ll gain in-depth knowledge of tenancy deposit schemes, compliance with legislation, and the check-in/check-out process. Plus, you'll learn practical strategies for resolving disputes effectively. Whether you’re new to the industy or looking to sharpen your skills, this award equips you with the expertise to protect deposits correctly, manage tenant and landlord expectations, and handle disputes with confidence.

This is a single-unit programme

It’s a straightforward and flexible way to build your tenancy deposit expertise and boost your confidence.

Learning outcomes

Standard pricing

Member pricing

How to achieve your qualification

Study options

Online learning resources

Included with enrolment

Fit your study around your work and home life and learn at a pace that suits you. Our online study programme includes a wide range of high quality pre-recorded material to help you learn, understand and remember the course content. As part of learning materials, you will receive:

Programme specification

Included with enrolment

Training courses

Available at an additional cost

Coins stacked up in steps next to model house

Resolving tenancy deposit disputes

Learn how to handle tenancy deposit disputes with confidence in this in-depth course.

Assessment

You'll take the exam online with remote invigilation, giving you the flexibility to complete it from anywhere in the UK. All you need is a stable internet connection and to follow the exam conditions. Learn more...

How will I be assessed

The exam contains 30 questions in a variety of styles—multiple choice, multiple response, drag and drop, matching, and list style—which must be answered within 45 minutes. Score 60% to pass or 80% for a distinction.

How much do the exams cost?

Each exam covers one unit and costs £62.50, which is payable to Propertymark Qualifications upon booking.

Re-sits will be charged at the same rates and these prices apply to all candidates.

Interactive sample test

INTERACTIVE DEMO
Our interactive demo sample test will help you understand how our platform works before you sit your examinations. This test will also provide examples of the type and level of difficulty of questions you are likely to be faced with during your actual examinations. This demo has questions from Level 3 Award in Tenancy Deposit and Dispute Resolution.

Try the test

Please note: After you click the link above, a screen with a keycode will appear. As this is a sample test, you can press OK to continue or enter any eight characters to proceed with the sample test.

What will I get once I pass?

You will receive a certificate from Propertymark Qualifications, a regulated awarding organisation.

Level 3 awards are broadly equivalent to A Levels in England, Wales and Northern Ireland. However, this particular study programme is smaller in size and therefore carries fewer credits.

Make an enquiry

You can complete the form to send us a message or call our team on 01926 417 792 to learn more about your options.

NEW Level 3 Award in Tenancy Deposit and Dispute Resolution

Audience

Applies to

Duration

Study mode

What will be covered

This is a single-unit programme

Learning outcomes

Unit code: TDP1

Enrolment cost

Costs

Price includes:

Costs

Price includes:

How to achieve your qualification

1

2

3

4

5

Study options

Included with enrolment

Included with enrolment

Available at an additional cost

Resolving tenancy deposit disputes

Assessment

How will I be assessed

How much do the exams cost?

Interactive sample test

What will I get once I pass?

Make an enquiry