Resolving tenancy deposit disputes

Learn how to handle tenancy deposit disputes with confidence in this in-depth course.

Discover effective strategies for managing disagreements, resolving claims, and ensuring fair outcomes for both tenants and landlords. Perfect for letting agents and property managers looking to navigate deposit challenges and maintain positive relationships.

  • Understanding the legislation
  • The deposit schemes
  • Issues and problems
  • Receipt, protection and Prescribed Information
  • Distribution of the deposit
  • Adjudication vs Court
  • The Adjudication Process
  • Deposit deductions
  • The role of the agent
  • Early Resolution
  • Deposit deductions and the tenancy agreement
  • Inventories, check-outs and evidence
  • Submissions
  • Adjudication examples

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on. 

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS

Bring this course to your team, your way

This course can be delivered in-house for any number of participants, either in person at your office or online using our virtual platform. There’s no minimum or maximum group size, and we’ll tailor the delivery to suit your team’s needs.

Our highly experienced trainers will work closely with you to make sure the content and format are right. If it’s face-to-face, you just need to provide the venue and refreshments. We’ll handle everything else, including the materials and delivery.

Explore your options

To discuss your requirements and to get a quote call the courses team on 01926 417 792 or email [email protected].

Course dates

Start: 12 Jun 2025 - 9:30
End: 12 Jun 2025 - 16:30
Resolving tenancy deposit disputes - Virtual Classroom - London

Member Cost: £189 (+VAT)
Non-Member Cost: £260 (+VAT)

Start: 4 Aug 2025 - 9:30
End: 4 Aug 2025 - 15:30
Resolving tenancy deposit disputes - Virtual Classroom - Online

Member Cost: £150 (+VAT)
Non-Member Cost: £205 (+VAT)

Start: 21 Oct 2025 - 9:30
End: 21 Oct 2025 - 15:30
Resolving tenancy deposit disputes - Virtual Classroom - Online

Member Cost: £150 (+VAT)
Non-Member Cost: £205 (+VAT)

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