Session details
The Making Tax Digital solution for agents and landlords
The requirements of Making Tax Digital place an operational burden on landlords. With quarterly reporting deadlines, landlords will ask agents for more detailed statements, more frequently and with more urgency. Hammock is the digital solution for agents and landlords to streamline Making Tax Digital reporting.
Matthew Perkins
Head of Strategic Operations, Hammock
Unleash the Power of AI with Microsoft Copilot
Microsoft Copilot is an AI-powered assistant embedded within Microsoft 365 apps like Word, Excel, Outlook, and Teams, designed to help businesses work smarter and faster. It uses advanced AI and organisational data to automate routine tasks, generate content, analyse data, and streamline communication in real time.
By reducing manual workload—such as drafting emails, summarising meetings, and creating reports—Copilot frees up teams to focus on higher-value work, improving productivity, collaboration, and decision-making across the organisation.
In short, Copilot acts as a “digital co-worker,” enhancing efficiency, accelerating workflows, and unlocking the full value of your Microsoft 365 environment.
Andy Porter
Microsoft Technology Strategist, Giacom Cloud with XPS Solutions
From AI Hype to Real Impact
AI is everywhere, but for most agencies, it still feels more like hype than something practical. Drawing on six months of research and interviews with leading agents and industry leaders, this session cuts through the noise to show how AI is actually being applied in day-to-day agency workflows. We'll unpack the six core operational challenges agents face today - from knowing who to contact and when, to reducing admin and unlocking value from data - and how AI is already solving them. You'll walk away with a clear picture of where AI delivers value right now, and how to reframe it not as a replacement, but as a tool to strengthen relationships and performance.
Mark Hinkins
Commercial Director, Rex Software
Helping First Time Buyers Sooner
First Time Buyers face various hurdles to home ownership with raising a deposit frequently cited as the biggest barrier to overcome. Hear how Halifax are supporting more customers realise their home ownership dreams sooner with just £5,000 deposit.
Simon Coward
Regional Manager, Halifax Intermediaries
AI You Can Trust With Your Clients
AI is already changing how the best agents win instructions and run their businesses, but with that opportunity comes a real question of trust. This session takes a clear, practical look at how to use AI in a way that strengthens your competitive position without compromising your standards. It explores why hesitation in the industry is often well placed, where generic tools fall short in a relationship-driven business, and what good looks like when AI is used properly. The focus is on helping you make smarter decisions about where AI should and should not play a role, so you can stay in control, protect your reputation and use it where it genuinely helps you outperform.
Neil Cobbold
Commercial Director, Reapit
How to Elevate Your Inventory Reports Supported By Powerful Tenant Feedback
Inventory reports are most effective when backed by clear, supporting evidence, and tenant feedback plays a key role in strengthening that foundation. Mitch from Inventory Hive explores how structured tenant input can improve accuracy, create transparency, and help reduce disputes, as well as highlighting some top tips to enhance your inventory reports. By incorporating feedback into your reporting process, you can produce more reliable, balanced reports that protect all parties and stand up when it matters most.
Mitch Handley
Marketing Manager, Inventory Hive
Programme may be subject to change
