Lettings management: Best practices for branch managers and PPDs

Take your lettings management skills to the next level with this course for branch managers or company prinicpals, partners or directors (PPDs).

Learn best practices for managing multiple properties, optimizing operations, and ensuring compliance across the lettings process. Perfect for those looking working at a higher level in the agency and looking for an in-depth understanding of regulations and obligations.

  • Consideration of Agency
  • Contract law: revision and important parts
  • Review of Housing Act Tenancies
  • Statutory periodic v Contractual periodic
  • Service of Notices
  • No Housing Act Tenancies
  • Companies Act 2006 section 44 and signatures
  • Deregulation Act 2015 amendments to an AST
  • Material information - important points
  • Review of possession proceedings
  • Taxation - obligations of all parties
  • Deposit protection
  • Recovering monies
  • Wear and Tear
  • Compensation to a Tenant
  • Complaints procedure and the Ombudsman
  • Compliance overview
  • Legal and safety obligations
  • Codes of practice
  • Block Management - Leasehold Property Enquiries (LPE1) and how best to answer them
  • Block Management - Covenants of mutual enforceability and how to deal

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on. 

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS

Bring this course to your team, your way

This course can be delivered in-house for any number of participants, either in person at your office or online using our virtual platform. There’s no minimum or maximum group size, and we’ll tailor the delivery to suit your team’s needs.

Our highly experienced trainers will work closely with you to make sure the content and format are right. If it’s face-to-face, you just need to provide the venue and refreshments. We’ll handle everything else, including the materials and delivery.

Explore your options

To discuss your requirements and to get a quote call the courses team on 01926 417 792 or email [email protected].

Course dates

Start: 15 Jul 2025 - 9:15
End: 15 Jul 2025 - 16:30
Lettings Management: Best Practices for Branch Managers and PPDs - Propertymark Westminster - London

Member Cost: £189 (+VAT)
Non-Member Cost: £260 (+VAT)

Start: 18 Sep 2025 - 9:30
End: 18 Sep 2025 - 15:30
Lettings Management: Best Practices for Branch Managers and PPDs - Virtual Classroom - Online

Member Cost: £150 (+VAT)
Non-Member Cost: £205 (+VAT)

Start: 5 Nov 2025 - 9:15
End: 5 Nov 2025 - 16:30
Lettings Management: Best Practices for Branch Managers and PPDs - Propertymark Westminster - London

Member Cost: £189 (+VAT)
Non-Member Cost: £260 (+VAT)

Related courses

Couple entering house
Senior Lettings Agents: Key Legal Updates

This course is designed for senior lettings agents and focuses on key legal updates and best practices.

Lady justice figure in office
Housing law 2025: An update on changes to legislation and case law

Stay up to date with the latest trends and legal developments in housing law.

UK bank notes
Anti-money laundering: advanced

Get the knowledge needed to ensure that you can competently undertake the duties of a Money Laundering Reporting Officer (MLRO).