KPR explores the advantages of PropTech

What is the future of Customer Relationship Management (CRM) software in the face of emerging PropTech and is specific software delivering quality services rather than a singular software delivering a satisfactory or good level of support?

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Automated software

With a vast number of PropTech companies focusing on specific elements within the industry and focusing on specific features, it is possible for agents to have systems in place that cover payments, referencing, property management and maintenance all integrated by an Application Programming Interface (API).

Automated software frees personnel for tasks and assists agents in working smarter through streamlining the way in which they engage with tenants. KPR’s software is a great tool to help tenants monitor the condition of properties, without the need for excessive home visits. However, it is recommended that agents conduct a minimum of one annual property visit to ensure standards are maintained and to ensure it is Fit for Human Habitation (FFHH). 

Property technology

KPR produces specialist tenancy cycle reporting software, designed by letting agents. It helps generate extra income, win new business and enhance service levels while serving to help busy property managers efficiently carry out professional reports.

Understanding the importance of keeping every property FFHH inspired KPR to launch Willis, an automated reminder and scheduling manager that highlights property issues with detailed property audits. It alerts an agent of expiry dates for smoke detectors, carbon monoxide monitors, chimney servicing and even legionella. 

Smart working solutions

Tenant self-assessment software ensures minimum contact to protect agents, tenants and landlords alike. KPR’s offering ensures agent standards are upheld while providing a tool that creates detailed, tenant-led reports which highlight maintenance issues and basic health and safety due diligence. 

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