About Us

Propertymark is the go-to organisation for any questions relating to property. Our focus is on helping people buy, sell and rent their treasured homes. We help to protect and guide consumers in property transactions and all of our property experts meet higher standards than the law demands.

Propertymark launched in February 2017 combining five different associations into a single brand. The five associations (ARLA, NAEA, NAVA, ICBA and APIP) were dedicated to promoting the highest industry standards for over 50 years.

The Property Industry is not Regulated

Our property experts seek to become Propertymark Protected voluntarily to demonstrate transparency and ensure they are at the forefront of developments in the industry. Estate agents, letting agents as well as auctioneers who display the ‘Propertymark Protected’ logo are actively ensuring maximum protection for their clients. 

Can you be sure your estate or lettings agent is trustworthy?

Our property professionals have opted for regulation in a mainly unregulated sector and are therefore ideal partners to work with you. Whatever your property search, we guarantee that our agents are principled, professional and Propertymark protected.

Propertymark Protected logos

What Makes our Agents Different?

Backed by a Client Money Protection (CMP) scheme

Experienced and trained professionals who are required to undertake regular training

Kept up to date with complex legislative changes and best practice

Submit independently audited financial accounts to Propertymark

Checked to ensure they meet all legal obligations

Adhere to a nationally recognised Code of Practice

Hold professional indemnity insurance

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Client Money Protection

Client Money Protection is key to Propertymark Protection. 

Propertymark will reimburse landlords and tenants who are out of pocket up to £15 million per year if their agent is within Propertymark's Main Scheme or £35 million per year if their agent is within Propertymark's Large corporate Scheme with a maximum award of £50,000 per individual claim.

Unfortunately, we cannot make payments for any loss arising from war (whether foreign or civil), terrorism, rebellion, revolution, military uprising or any form of confiscation by the state.

More info

The Propertymark website is an extensive resource for consumer questions relating to property. It provides you with all you need to know to find your path through the world of property whether you're looking for want information on the latest legislation, your rights and duties as a tenant or landlord, or tips on how to get the best sale price for your home. Our other websites provide a dedicated look into a particular property specialism for protperty professionals.

Your first stop for everything relating to property

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Lettings agents and inventory providers

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Sales and commercial agents

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Valuers and auctioneers

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Qualifications for property professionals

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