Training courses

This course will help you create and execute highly powerful business activity that will drive you towards your major goals 90 days at a time.

Learn how to be a social media success in just ten minutes a day. Build your business online and create a pipeline of leads without the need for cold ...

This course shows employees how to can contribute to a customer service culture through effective communication and taking responsibility for meeting ...

This course equips managers to better set team objectives in line with an organisation’s strategy whilst also incorporating individual targets and mot...

This course provides a framework for managers to support employees and resolve performance issues swiftly, fairly and consistently.

This course provides a framework for managers to support employees and resolve performance issues swiftly, fairly and consistently.

Managing information properly is vitally important for an organisation of any size and keeping solid records can be one of the most important assets o...

Every year 190 million working days are lost due to sickness absence in the UK, this course provides a framework to resolve absence issues quickly, fa...

This video goes through the five most important drivers of customer satisfaction and how effective employee communication helps deliver them.

This course is aligned with Financial Conduct Authority (FCA) guidelines to show financial sector employees how customers should be treated and what t...

Help inspire employees to reach their potential while focusing on what makes the biggest impact on an agency business.

From the power of storying telling to productive conversations, this course will provide you with effective interaction methods to gain a competitive ...

Selecting the right candidate for a role is good for business performance and keeps recruitment costs to a minimum.

Developed by industry professionals for industry professionals, this course will help lift you and your business from good to great.

Some businesses sell for more than ten times profit whilst others sell for less than one times profit. This course will show you how to increase the v...

Studies show that you are more likely to get faster sales with better images because they can increase the property's perceived value in the eyes of p...

Tackle the jargon and complexity that often makes finance difficult without an accounting background.

This course equips managers to tackle toxic behaviours, address substandard performance and resolve conflicts within their teams.

Find out five simple ways to keep hackers at bay both at work and whilst working from home without being a tech genius.

The advanced sessions look at how you are using video content in your agency and offer suggested improvements on how you can maximise your current con...

Video has never been more prevalent in marketing, agents are seeing great results from adopting basic video content into their businesses.

This course outlines the legal responsibilities of a business when it comes to creating a respectful and inclusive workplace. 

Equip yourself as a manager to take disciplinary action where it is required to achieve and maintain acceptable standards of behaviour.

Use our proven process to quickly resolve grievances quickly, fairly and consistently. Focus on the importance of policy and use our step-by-step to m...