Damp and mould: Prevention, evidence and best practice

Damp and mould continue to be a hot topic across the private rented sector, with agents increasingly expected to spot issues early, keep clear records and manage concerns effectively. Getting it right can help protect landlords and tenants alike, while reducing the risk of complaints and disputes.

Join Sandy Bastin, TDP Director at TDS and Mitch Handley of Inventory Hive as they take a closer look at the common causes of damp and mould, how these issues can escalate into disputes, and the role good property reporting plays in managing them. Through real-life case studies, dispute trends and practical examples, they'll explore the types of evidence adjudicators consider, how inventories and inspections can support a claim, and the steps agents can take to stay one step ahead.

Whether you're looking to strengthen your processes, improve record keeping or simply gain a better understanding of damp and mould-related disputes, this session will provide practical tips and insights that you can apply straight away.

Inventory Hive: Property inspection software

Inventory Hive is a cloud-based property reporting and 360° virtual tour software, allowing for market leading paperless management of inventories, check-ins, interim visits, comparative check-outs, custom reports and easy to use virtual tours.

TDS: Easy tenancy deposit protection

Tenancy Deposit Scheme (TDS) is the only not-for-profit, Government-approved tenancy deposit protection scheme offering both FREE Custodial tenancy deposit protection and Insured tenancy deposit protection.

Speakers

Sandy Bastin

Director of Resolution, TDS

Sandy Bastin is a qualified solicitor with extensive experience in real estate and has been with TDS since 2008. As Director of Resolution, she leads the end-of-tenancy dispute process, overseeing both the Resolution and Adjudication teams. Sandy focuses on promoting self and early resolution, ensuring disputes are resolved fairly and efficiently, with independent adjudication available where needed. She also oversees the training, mentoring and quality assurance of adjudicators to maintain high decision-making standards.

Alongside her operational role, Sandy contributes to raising standards across the sector through TDS Academy, webinars and industry speaking engagements.

Mitch Handley

Marketing Manager, Inventory Hive

Mitch is the Marketing Manager at Inventory Hive. A cloud-based property inspection reporting platform.