Overview

10 Sep 2026 ICC Wales 8.30 – 16.30 Regional Conference

FREE for members

* In response to demand we doubled the size of our conference programme and continue to offer members a free place at an annual National or Regional Conference (excluding #PMOne). Members can also attend a second conference in the same year for the non-member rate of £100 +VAT.

Ticket prices | Prisiau Tocynnau

Members: FREE *
Non-members: £100 (+VAT)

Headline sponsor
Rightmove logo no tagline

Every year, over 80% of all time spent on property portals in the UK is spent on Rightmove. We want to put the power of our audience and tools behind agents. That way, you can get on with what you do best – making moves happen. We’re also passionate about supporting the industry and making your life easier. That's why we’ve created comprehensive and accredited training for estate and lettings agents.

 

Speakers

Christian Balshen

Director of Agency Partnerships, Rightmove

Christian has worked in the industry since 2010 when he founded tenant referencing company Van Mildert. The business grew to working for about 1,000 or so letting agents, carrying out over 200k references a year. Rightmove acquired the business, now known as Rightmove Landlord and Tenant Services (RLTS) in 2019. Since then, Christian has worked for Rightmove as Head of Lettings Proposition, Director of Agency Partnerships and continues to be on the board of RLTS.

Sessions

Rightmove data and insights in your local area Thursday @ 9:30 AM

Jo Bourne

Director, Impact CTMD

Jo is a leadership consultant, trainer and coach, with over 30 years in the property industry. She specialises in developing confident, high-performing teams and empowering leaders to communicate with clarity and impact. She is known for delivering engaging, practical sessions that blend fun with real-world tools that can be applied immediately.

Jo works with businesses across the UK to strengthen leadership capability, improve team dynamics, and build resilience and motivation at every level. Her approach is down-to-earth, energising and focused on creating meaningful behaviour change, not just “nice training days”.

She is passionate about helping people lead with confidence, build stronger workplace relationships, and bring out the best in their teams.

Stuart Collar-Brown

President, NAVA Propertymark

Stuart began his career as an estate agent in Bath in 2003 and made the switch to land and property auctions in 2008. Due to his experience within different auction houses throughout his career, he has developed a deep understanding of the auction market and understands the strengths and weaknesses of each discipline whether it be ballroom auctions, traditional or conditional online auctions.

Having worked for and with some of the best auctioneers in the UK, he launched his own traditional online auction house My Auction in 2019. My Auction aims to create a fairer market place for buyers and sellers with the ultimate goal of changing the general perception of auctions within the UK property market.

Sessions

Presidents’ update Thursday @ 10:00 AM

Ian Harris

President Elect, NAEA Propertymark

Ian has 35 years experience in the Norfolk property market. He works as an Associate and Senior Valuer at Watsons, and is the Vice-President of NAEA Propertymark.

Sessions

Presidents’ update Thursday @ 10:00 AM

Kim Lidbury

President Elect, ARLA Propertymark

Starting her career as a property manager when she was just 18, Kim is now a Group Director responsible for a team of over 500 property managers across the country. Her passion, integrity and drive have led her to really understand what consumers want from their agencies, but also how to support people coming into the industry to start their career. Kim wants to raise awareness of the importance of choosing a professional agent, and ensure everyone in the sector has access to qualifications. 

Sessions

Presidents’ update Thursday @ 10:00 AM

Toby Martin

Consultant, Toby Martin Consultancy & Training

Toby Martin is one of the property industry’s most recognisable trainers and speakers, now leading his own consultancy and training company. Having run his own award-winning lettings business, Toby now helps agencies and suppliers across the UK bring their brands to life through creative marketing and AI-driven strategies. His sessions blend practical know-how with humour, energy, and a genuine passion for helping others grow - whether he’s teaching AI skills, brand storytelling, or the art of memorable customer experiences. A familiar face on stage and screen, Toby’s talks leave audiences inspired, entertained, and informed.

Sessions

Toby Martin Thursday @ 11:15 AM

Tim Thomas

Senior Policy and Campaigns Officer, Propertymark

Tim is leading on Welsh policy for the Private Rented Sector. Prior to joining the Propertymark team, Tim amassed over fifteen years’ experience working in policy and research roles including roles with several Welsh local authorities, third sector organisations and more recently was the Campaigns and Public Affairs Officer at the National Residential Landlords Association.

Sessions

Propertymark Industry Update Thursday @ 3:40 PM

 
Look back at past events

Exhibitors


The venue was fantastic. Speakers and exhibitors were great with lot's of great content. Very enjoyable day!

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Cheryl Cain Cdk Lettings

Clare Yates—what a great speaker, very engaging and made it light-hearted while gaining valuable tips.

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Penny Preston Lewis Haughton Wills

I think the ''Baddies'' from Trading Standards, The Property Ombudsman and GDPR updates were the most informative speakers, and had a real enjoyable approach, keeping heavy material quite light. Also meeting lots of like-minded letting agents and property professionals was nice!

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Dan Alsop CGT Lettings

All speakers very good and those who had exhibitions up in the 'mingling room'. Propertymark are doing some really good work now and you can see this has been building for a few years, I especially appreciated the comms during the lockdowns and the panic of Covid. The constant communication and info was very good and really helped.

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Phillip Bishop Perry Bishop

Well organised with excellent speakers and presentations. It was good to catch up with people in the industry too.  

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Andy Goundry

The talks were not too long and there were good amount of breaks throughout the day. All were very interesting and engaging, especially The Trading Standards and TPO talks. It was interesting to understand what they are doing so we can improve our standards.

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Emma Sanderson
Venue

International Convention Centre Wales

The Coldra
Catsash Rd
Newport
NP18 1DE

View location on Google maps  →

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