Identifying and dealing with over-occupancy

This essential course equips you with the knowledge and practical tools to identify and manage over occupancy in rental properties.

With real-world insights and legal context, you will explore the risks, warning signs, and preventative strategies to ensure compliance and protect tenants, landlords, and agents.

Ideal for those involved in property management, lettings, or inspections, this session combines legislation updates, ethical guidance, and case studies to build confidence in tackling overcrowding issues effectively.

  • Understand what over occupancy is and why it matters
  • Identify legal, financial, and reputational risks for landlords and agents
  • Learn preventative measures to avoid overcrowding
  • Prepare effectively for property inspections
  • Spot external and internal indicators of over occupancy
  • Follow ethical and legal reporting practices
  • Take appropriate post-inspection actions
  • Review a real-life case study of overcrowding prosecution
  • Test your knowledge with visual examples and scenarios
Virtual classroom

Our virtual classroom combines convenience and engagement, offering expert-led sessions you can join from anywhere. With real-time interaction and clear guidelines for smooth collaboration, you’ll enjoy a professional and dynamic learning experience without the need to travel. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on. 

Please note: The link to your virtual course will be sent to you on the working day before the course date.

Face-to-face

With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.

Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS

Course dates

Start: 18 Nov 2025 - 11:00
End: 18 Nov 2025 - 12:00
Identifying and dealing with over-occupancy - Virtual Platform

Member cost: £60 (+VAT)
Non-member cost: £80 (+VAT)

Related courses 

PML, Cannabis leaves.jpg
Safeguard your lettings from illegal cannabis grows

This vital course provides you with the practical knowledge and tools needed to identify, prevent, and respond to cannabis-related activity within managed properties.

Cleaning products
Awaab's Law: damp and mould in lettings

To bring property agents and landlords up to date on Awaab’s Law and to give you the confidence to determine the appropriate actions necessary to help rectify issues.

Inventory clerk making notes
Practical inventory management: Tips for success

Master the art of inventory management with this in-depth course.