Leadership and Management Standard
This is the perfect course if you're responsible for getting results and building a better business through lead generation, conversion and customer fulfilment.
Advanced personal communication
With the emphasis on behavioural styles, relationship awareness and neuro linguistic programming, equip yourself with the skills and knowledge to be able to recognise the behavioural styles of others, as well as your own. Realise the importance of flexing your own personal style and to act wisely in inter-personal situations to get the best out of other people.
Select the right people for the roles, set expectations, motivate and develop your staff. Gain an understanding of the importance of SMART objectives and a robust review process.
Building your high performing team
Everyone wants to be part of a high performing team. Recognise the characteristics of a high performing team, how to apply the Tuckman Model of Team Formation and explore the concept and importance of knowing your own and your team's preferred roles.
Leadership and management
Successful leadership and management has never been a greater challenge. Work through the differences between leadership and management and realise how your leadership style can influence the productivity and morale of an individual and your team.
Coaching and delegation
Explore various coaching models and the importance of a structured coaching conversation and ultimately delegation to unlock a person's potential to maximise their own performance.
Fundamentals of success
Balance your own work and home life and recognise ways in which you can be more effective and efficient, with emphasis on good time management and being able to work smarter—not harder.
Address: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS
Address: Holiday Inn Express Leeds City Centre - Armouries, Armouries Drive, Leeds, LS10 1LE
Please note: To complete the full course all three parts should be taken in order.
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