FAQs: New digital service to improve energy efficiency performance

Despite a growing need for accessible housing, especially among over-65s and people living with disabilities and long-term health conditions, the market continues to fall short —particularly in providing bungalows and step-free properties. Propertymark analysis has highlighted the limited availability of such homes, revealing that only 3,300 new bungalows were built in 2022, while over 3 million people over 65 now live in rented accommodation. For older people and those with mobility challenges, the lack of options can force them into unsuitable housing or trap them in properties that no longer meet their needs.

Propertymark’s response to the Ministry for Housing, Communities and Local Government (MHCLG) consultation on reforms to the Energy Performance of Buildings (EPB) regime addresses the wide-ranging proposals, covering changes to Energy Performance Certificates (EPCs), Display Energy Certificates (DECs), and Air Conditioning Inspection Reports (ACIRs). We welcome many of the proposed reforms but have also raised concerns, especially around commercial and heritage buildings and HMOs, and made recommendations to ensure the final policy is fair, practical, and effective.

From 29 May 2025, one of the major planning barriers landlords and property agents in England have faced when upgrading private rented sector (PRS) properties with low-carbon technology will be quietly eliminated. The changes are expected to accelerate installations and unlock thousands of properties previously constrained by limited outdoor space, assisting the UK Government to meet its target of installing 600,000 heat pumps annually by 2028.

From January 2026, Ofgem will take on regulatory responsibility for heat networks in England, Scotland and Wales, with a remit to protect consumers, support investment in the sector, and help the UK Government achieve its net zero targets. Significant growth in the use of heat networks is being driven by government policy and funding, making it crucial that managing agents, estate and letting agents, and auctioneers are part of the conversation.