The panel members were Mr Richard Hair PPNAEA (Honoured) (member panellist acting as the Chairperson for the Tribunal), Mr Simon O’Brien MARLA, MNAEA (Comm), MNAEA, ANAVA (member panellist) and Mr Stephen Shaw CBE (lay panellist).
The presenting Case Officer for Propertymark was Mr Ali Haider. Mr Glover was in attendance in the hearing.
Allegations
The Tribunal considered the allegations set out in the case summary sent to Mr Glover.
It was alleged that Mr Glover had acted in contravention of the requirements of the following Propertymark Conduct and Membership Rules.
- Conduct Rule 1.9: Title and Conditions of a Client (Bank) Account
- Conduct Rule 1.23: Reconciliation(s) – format and frequency
- Conduct Rule 13: General duty to uphold high standards of ethical and professional behaviour
- Conduct Rule 21: Continuing Professional Development (CPD)
Decisions
The Tribunal considered the submissions from the Case Officer and the bundle of evidence and after deliberation came to the following findings:
- Conduct Rule 1.9: Admitted
- Conduct Rule 1.23: Admitted
- Conduct Rule 13: Admitted
- Conduct Rule 21: Admitted
Sanctions
- Conduct Rules 1.9 and 1.23: £2,750
- Conduct Rule 13: £250
- Conduct Rule 21: £100
In addition, the costs of this hearing of £625 were imposed against Mr Glover in favour of Propertymark.
Closing Statement
The Tribunal made the following statement:
'The Tribunal first of all thank Mr Glover for his attendance today and for his very helpful input. We are confident that we will not expect to see you again. We acknowledge the particular difficulties with regards to the banks and Covid. However, this is a salutary lesson in the need for timely responses to avoid resulting consequence. We think it is worth mentioning that Propertymark is there to assist members when difficult matters such as this arise, and they are there to provide help and advice.'
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