Tenant Fees Act 2019 explained

We put together a series of 18 short videos which feature our former Chief Executive, David Cox, to help explain different aspects of the ban.

Video playlist includes:
  • An overview and prohibited payments
  • What you can charge
  • Variation of contract
  • Change of sharer and surrender of tenancy
  • Energy efficiency
  • Deposit Replacement insurance
  • Holding deposits overview
  • Withholding the holding deposit
  • Refunding the holding deposit
  • False and misleading statements
  • Default fees
  • Scope of the tenant fees ban
  • Existing tenancies — fees
  • Existing tenancies — deposits
  • Tenancy deposit protections
  • Enforcement and penalties
  • Fee transparency
  • What is client money
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Watch the full playlist on YouTube