East London Regional Meeting

Frances specialises in Property Management at Chestersons. In early 2021 she set up a Property Management training Academy for apprentices who are just starting out in the industry and is really enjoying developing the next generation of Letting Agents.

Alex heads up the Disputes and Litigation team at Bright Solicitors. He has experience in a wide range of litigation matters and predominately advises clients on contentious property matters such as commercial and residential landlords and tenants in connection with possession claims, dilapidations, and forfeiture. Alex also advises on matters arising from disputed rights of way, boundary issues together with general commercial property matters.

Francis West is the CEO of Security Everywhere Ltd, a cyber security company focused on helping small and medium-sized businesses protect themselves from cyber-crime using enterprise-grade security solutions that are typically only available to larger organisations. Over the past seven years, the company has protected clients across 15 countries and maintains a 100% protection record.

Francis actively contributes to the cyber security community and serves on several advisory panels, including the Home Office, WCIT, the Cyber Resilience Centres and the Eastern Fraud Forum. Since the start of Covid, he has delivered nearly 500 talks to help business owners better understand cyber risks and how to protect their organisations.

Clare is an award-winning training consultant, specialising in customer experience and sales. Her career in the property industry began over 30 years ago as a part-time weekend receptionist, before moving into new-build sales, holiday cottages, panel management and B2B sales.

Clare loves to help businesses to generate more revenue by improving customer care, sales progression and providing value-added related services. Her clients include some of the largest estate agents and law firms in the country, and she is a regular speaker at Propertymark conferences and events.