South London Meeting

Michaela has been a property professional in South East London for over 30 years. Managing Director of a busy SE London Lettings and Management agency MyHome Bespoke. Client retention is excellent because Michaela is passionate about delivering the best professional service. 

Michaela has been regional executive for South London since 2020 and her goal is to spread the word about the benefits of Propertymark membership, how it has benefited her business. To help members get the most out of their Propertymark membership  and the importance of CPD and compliance. Michaela is passionate about all aspects of property and raising industry standards.

Jo is a leadership consultant, trainer and coach, with over 30 years in the property industry. She specialises in developing confident, high-performing teams and empowering leaders to communicate with clarity and impact. She is known for delivering engaging, practical sessions that blend fun with real-world tools that can be applied immediately.

Jo works with businesses across the UK to strengthen leadership capability, improve team dynamics, and build resilience and motivation at every level. Her approach is down-to-earth, energising and focused on creating meaningful behaviour change, not just “nice training days”.

She is passionate about helping people lead with confidence, build stronger workplace relationships, and bring out the best in their teams.

Lettings Business Manager - Andrews

Tomasz started his lettings career in March 2008 as a trainee lettings negotiator for one of London’s most recognisable estate agencies. Over the years, he has gained extensive experience in sales, lettings and property management, working for several corporate brands. He currently oversees the Andrews lettings and property management division across South West London. He's passionate about always doing ‘the right thing’, improving industry standards and delivering excellent service.

As the Renters Rights Act 2025 expands council enforcement powers, Des Taylor, Casework Director at Landlord Licensing & Defence explains how these changes tighten regulation and what they mean in practice. He is one of England’s leading authorities on landlord enforcement, licensing and Rent Repayment Orders. With decades of frontline experience defending landlords and agents against penalties and tribunal claims, his expertise is unmatched. He shares real cases delivered with sharp insight, entertaining and unfiltered, bringing blunt truth and practical clarity to property compliance.

Francis West is the CEO of Security Everywhere Ltd, a cyber security company focused on helping small and medium-sized businesses protect themselves from cyber-crime using enterprise-grade security solutions that are typically only available to larger organisations. Over the past seven years, the company has protected clients across 15 countries and maintains a 100% protection record.

Francis actively contributes to the cyber security community and serves on several advisory panels, including the Home Office, WCIT, the Cyber Resilience Centres and the Eastern Fraud Forum. Since the start of Covid, he has delivered nearly 500 talks to help business owners better understand cyber risks and how to protect their organisations.