The hidden power of client accounting

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As regulations evolve and landlord expectations rise, the way letting agents manage client accounting has never been more important.

Piggy bank being held by family

Explore how accurate, transparent, and efficient client money management drives better service, stronger relationships, and lasting trust. Gain insights from The Letting Partnership on balancing compliance, efficiency, and exceptional customer care.

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The Letting Partnership: Client accounting

The Letting Partnership was created with the express purpose of supporting and promoting professionalism within the property industry specifically in the areas of client accounting and Client Money Protection.

Speakers

Gemma Grose Web.jpg
Gemma Grose

Head of Customer Success, The Letting Partnership

Gemma is Head of Customer Success at The Letting Partnership, bringing almost a decade of experience in PropTech, Client Accounting & Customer Success. She thrives on building strong, lasting client relationships and helping businesses unlock their full potential.

As one of the driving forces behind TLP’s success, Gemma combines sharp industry insight with a client-first mindset. Outside of work, she’s a puzzle-solving, family-loving, culinary adventurer who brings the same passion to her hobbies as she does to her clients.

Carl Whittington
Carl Whittington

Head of Client Accounts, The Letting Partnership

Carl is Head of Client Accounting at The Letting Partnership, bringing over 15 years of expertise in the lettings and estate agency industry, with a strong focus on Client Accounting.

A key leader in TLP’s financial success, Carl combines deep industry knowledge with hands-on client accounting experience gained as a lettings professional. Outside of work, he enjoys watching sports, spending time with his family (even with one now officially being an adult!), and when he gets a chance, he holds onto his youth as a video gamer!

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Price from £0.00.

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