From leaflet: The regulation of estate agents is a work in progress. In the meantime there are membership bodies such as Propertymark who continue to ensure excellent practice, and their member agents absolutely have to have qualifications and adhere to strict codes of conduct. Do look out for them, those are the ones you want to be working with.
Estate agents must provide a fair and transparent service, which helps buyers decide about purchasing a property. Failure to do so could land agents in hot water. As legislation continues evolving, both vendors and buyers can expect to receive the best possible service from Propertymark Protected members.
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