Primary Authority Assured Advice
We along with The Property Ombudsman have formed a Primary Authority partnership with Warwickshire County Council Trading Standards to benefit our member firms through the provision of assured advice on a range of matters.
Primary Authority enables a business to form a legal partnership with a local authority who then provide assured advice on Trading Standards regulations that other local authorities must respect even if they interpret the regulations differently. This ensures a consistent approach to regulation and enforcement across the country.
You must be registered with the scheme in order to benefit from it. All businesses that are Propertymark Protected are automatically enrolled into our Primary Authority partnership.
Other members and start-up companies can also access the same advice so that they can set up appropriate business practices and procedures based on the advice of Warwickshire County Council Trading Standards.
How do the Consumer Protection from Unfair Trading Regulations apply to property viewings conducted via video? Such viewings may be live or pre-recorded, and may be conducted by an agent or by a vendor/landlord.
In this assured advice Warwickshire County Council Trading Standards Service provides guidance around how and where you need display your business name.
Would it be a misleading omission to fail to give information about pollution levels or flood risks for a residential property for sale or let?
Is it misleading for a letting agent not to display penalty fees in their adverts?
We have advice from Warwickshire County Council Trading Standards around whether agent sneed to disclose whether the previous occupant was murdered, committed suicide or a paedophile.
Read the assured advice provided by Warwickshire County Council Trading Standards Service based on questions around buy-to-let investment opportunities and marketing properties on behalf of developers.
Should Agents inform a prospective tenant that there has been a burglary, or multiple burglaries in the property they are applying to let?
Is it misleading to advertise the cost of rent as an amount payable ‘per person per week’ for a shared property?
Is it misleading for a letting agent not to display tenant and landlord fees in their offices?
Does the Propertymark Property Information Questionnaire, if properly completed, ensure compliance with the Consumer Protection from Unfair Trading Regulations 2008?
National Trading Standards Guidance on Transparency of Fees Involving Property Sales says that estate agents etc. should disclose information about referral fees. Does this also apply to letting agents?
In circumstances where a local council offers a financial incentive to landlords to accept specific tenants (e.g. in receipt of Housing Benefit), can a letting agent be entitled to keep that incentive payment as part of their fee?
When accommodation in a house in multiple occupation (HMO) is advertised in anticipation of the necessary planning permission and/or licence being granted before tenants move in, must this fact be disclosed in advertising material?
When are listed properties exempt from the need for an Energy Performance Certificate (EPC) on marketing for sale or rent?
Warwickshire County Council Trading Standards Service answer question around how you can continue to advertise sold properties or use them in your marketing materials.
Our members' have asked Warwickshire County Council Trading Standards Service for advice on a few questions in relation to the safety of products within rented accommodation.
What are the specific safety requirements for selling upholstered furniture at auction?
If selling a share in a property, can an agent charge commission on the value of the property itself or only on the price to be paid for the share in the property?
In this issue, Warwick Trading Standards Service answer questions on restrictive covenants, planning applications, Japenese Knotweed, parking at flats and a question whether you should disclosure that previous tenant was electrocuted and died.
Does an agent have to notify a consumer of any pre-emption agreements that will be applied on the sale of the property? Should an agent disclose whether a property has internet connectivity (broadband or dial up) to potential purchasers?