Agent expertise can help fill the mortgage knowledge gap
As the home finance market grows more complex, estate agents are urged to help educate consumers on their options. Buyers often struggle to understand the range of products available or how affordability is assessed, and property professionals are well placed to guide clients towards independent advice and trusted resources.
Empty homes face fast-tracked takeovers
Westminster City Council wants a change in the law to allow local authorities to take control of private sector properties when they have been left empty for more than six months, significantly reducing the current threshold under the national Empty Dwelling Management Order (EDMO) framework. Propertymark recognises the vital importance of maximising housing supply and supporting sensible measures that bring empty homes back into use, however, we do, advocate for approaches that are proportionate, transparent, and fair to property owners.
England's land must work harder and more flexibly for a secure future
A major consultation for a new Land Use Framework aims to balance the need for 1.5 million new homes, expansion of energy infrastructure, and the creation of new towns, alongside the protection of the environment and the transition to a low-carbon economy. Propertymark supports a balanced approach to changes in land use, however, we believe the UK Government has significantly underestimated the land required for residential development.
UK Government pursues stronger powers to tackle tax non-compliance
Plans are afoot to strengthen HMRC (HM Revenue and Customs) to act quickly and robustly against professional tax advisers who help clients avoid paying the correct tax. Propertymark welcomes this because it aligns with our calls to the Treasury, and we support HMRC’s ambition to ensure the financial sector upholds the highest standards and integrity of the tax system.
Welsh Revenue Authority prepares for bigger role as visitor levy plans progress
A new Corporate Plan for 2025 to 2028 sets out how the Welsh Revenue Authority (WRA) will expand its responsibilities and strengthen service delivery. The plan signals a step change in the WRA’s role, with implications for agents operating across the short-term lettings and tourism sectors in Wales.
Make material information your superpower
The time it takes to complete a property sale in the UK remains stubbornly high, with buyers and sellers facing delays that can cause deals to fall through and create stress. Propertymark’s Housing Insight Report demonstrates that 32% of member agents reported it takes an average of 17 weeks or more to progress from offer to acceptance to exchange.
Modernised planning committees will still need more planning officers
The UK Government has published proposals to reform planning committees in England as part of its broader planning reform agenda, setting out significant changes that could affect how planning decisions are made locally. Propertymark supports reform to improve the consistency and speed of decisions but warns that the current proposals may miss the mark, especially around delegation and local flexibility.
Four common causes of professional indemnity claims against letting and sales agents
Trust is placed in lettings and sales agents by individuals and businesses who seek expertise, knowledge and attention to detail. With that trust, however, comes risk – and that's why it's essential to consider Professional Indemnity (PI) Insurance. Gallagher, the industry-approved supplier of insurance for Propertymark, offers cover for agency businesses to help protect them from the legal costs involved should a client make a claim against them due to a mistake or incorrect advice.
Housing Insight Report: February 2025
It’s likely that we will now see a return to a normal pace in the sales market now that the Stamp Duty threshold changes have taken effect in England and Northern Ireland. This spurred on a spike in momentum which is likely to tail off in line with previous trends seen on the back of property tax changes.
FAQ: Digital Markets, Competition and Consumers Act 2024 (Commencement No. 2) Regulations 2025
The Digital Markets, Competition and Consumers Act (DMCC Act) was enacted on 24 May 2024 and provides regulation of competition in digital markets, amending the Competition Act 1998 and the Enterprise Act 2002 and encompassing the protection of consumer rights and other related rights.
Fact Sheet: UK Sanctions Reporting Obligations for High Value Dealers
Under the Sanctions and Anti-Money Laundering Act 2018, the UK Government introduced a new regime of issuing financial sanctions following the UK’s departure from the European Union. Under the Act, businesses specified in the Act have to report to Office of Financial Sanctions Implementation (OFSI) if they suspect they are engaging with a client who is under financial sanctions.
Santander increases mortgage affordability — what this means for the market
The lender has reduced its stress testing rates and adjusted how they calculate income, enabling some customers to borrow up to £35,000 more than before. This follows calls from the Financial Conduct Authority (FCA) for lenders to review their affordability tests and ensure they are not too restrictive.
Heat in Buildings Bill to return with more realistic aims
Extensive revisions have been announced to the proposed Bill, which is designed to transition Scotland's buildings to cleaner heating systems and improve energy efficiency. Following consultations, including substantial input from Propertymark, the Scottish Government is now committed to developing a more balanced approach that aligns environmental objectives with economic realities.
The CMA takes up the reins of consumer enforcement on 6 April, but what does it mean for property agents?
The Digital Markets, Competition and Consumers Act (DMCC), which passed into law on 24 May 2024, contains provisions to prohibit unfair commercial practices, replacing and updating the Consumer Protection from Unfair Trading Regulations 2008 (the 2008 regulations). The legislation hands direct enforcement powers to the Competition and Markets Authority (CMA), giving them the authority to act on breaches of consumer protection rules, including requirements for providing material information.
Propertymark launches unified logo to build on momentum in consumer awareness
The new logo will be exclusively available to those who take up a new Company Advantage package, signalling to prospective clients that a business has successfully achieved accreditation. In research independently conducted by YouGov, consumers overwhelmingly chose the wording that would make them want to engage and instruct.
Propertymark Company Logo
Propertymark’s transition to a single logo is a strategic step in strengthening consumer recognition and reinforcing the value of instructing a professional agency led by qualified experts. You must be subscribed to Company Advantage to download the company logo.