A step in the right direction, but more to do
Support will focus on early advice, helping individuals understand their rights and responsibilities, engage constructively with landlords or lenders, and avoid disputes escalating to court, a positive step towards improving access to justice for vulnerable households.
However, this must sit alongside wider, long-term reform of the housing justice system. This includes continued investment in the courts, clearer processes for possession cases and better integration of advice, mediation and enforcement.
We will continue to work with policymakers to push for a housing justice system that is fair, efficient and fit for the realities of today’s housing market, supporting our members and the communities they serve.
Why access to justice matters in housing
Propertymark has long argued that access to justice is a critical part of a well-functioning housing sector. Delays, complexity and under-resourcing within the courts system can be damaging for tenants, landlords and agents alike, often prolonging disputes and increasing costs for all parties.
We have consistently called for reforms that improve efficiency, fairness and confidence in housing justice. This includes ensuring that people facing possession proceedings can access timely legal advice, while also enabling landlords to resolve legitimate cases without excessive delay.
Propertymark’s position on court reform
We have previously welcomed steps to improve how housing cases are handled, including proposals to reform enforcement processes and modernise the courts system. We have supported measures that aim to reduce backlogs, improve consistency and ensure cases are dealt with by appropriately trained judges.
In our engagement with Parliament, including debates in the House of Lords, we have stressed that a justice system which works well benefits everyone in the housing sector. Faster, clearer and more accessible processes help prevent disputes escalating and support better outcomes for tenants and landlords.
