Moving value from administration to expertise under the Renters’ Rights Act

Historically, many agents relied on predictable fee structures such as renewal fees, contract reissues, and negotiation charges tied to fixed-term tenancy cycles. These touchpoints will largely disappear as renewal events no longer occur in the same way, and rent increases follow a statutory process rather than negotiation. Professional letting agents should seize this opportunity to redesign service level fee schedules around ongoing value, professional advice, and compliance expertise.

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