Consumer Protection Regulations and how to comply
National Trading Standards have introduced new requirements on the provision of material information—are you up-to-date?
- Background to the current legislation
- Penalties and risks for non-compliance
- Compliance requirements—the essentials
- National Trading Standards material information requirements
- Referral fee compliance
- Practical systems and processes to manage risk and ensure compliance
Our popular virtual classroom offers a streamlined version of our face-to-face courses. You will benefit from a dedicated session with our expert trainer from the comfort of your home or office. To enable the course to run smoothly, we ask that you mute your microphone unless asking a question and keep your camera on.
With our face-to-face courses you’ll benefit from the full lesson plan plus an increased level of interaction and group work. This is your chance to participate in group discussions with our expert trainer and other delegates on the course.
Location: Propertymark Westminster, 4th Floor, 5-8 The Sanctuary, London, SW1P 3JS
Related courses and information
Packed full of tips on prospecting for new business, cross sell services and all ways of increasing income, this course will help you overcome challenges in today's market.
This course covers the fundamental concepts of being a letting agent, what legislation you need to know and your obligations to tenants.
If you are new or have recently started in the estate agency industry this course will help you create a firm foundation from which to move your career forward.
It's essential for agents to be aware of the regulations which directly govern relationships with consumers.