Consumer Protection from Unfair Trading Regulations 2008
This guidance has been produced by NTSELAT in its role as the UK’s lead enforcement authority for the Estate Agents Act. It is intended to help you to comply with the Consumer Protection from Unfair Trading Regulations 2008 (CPRs) and the Business Protection from Misleading Marketing Regulations 2008 (BPRs) when you carry out activities in the UK.
National Trading Standards guidance has been released to encourage agents to make any referral fees that you earn clear and obvious to your customers. A complete ban will be considered if transparency is not achieved.