Scottish Letting Agent Registration figures update

The number of letting agents in Scotland who are now operating with a Letting Agent Registration Number (LARN) stands at 863. With 32 applications having been withdrawn.

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There are 83 applications pending and 53 extensions, which have been requested by the Scottish Government. More time than the legislative one year to process applications has been requested from the Tribunal due to these agents not having client accounts or client money protection.

Refused applications

Scottish Ministers have refused 7 agents whose period to appeal this decision has now expired. These agents are:

  • Dixon Properties (Scotland) trading as Waterloo Services
  • Two Day Limited trading as Belvoir Bury St Edmunds
  • G.P.S Legal and Estate  
  • SICFM trading as Source To Let
  • The Edinburgh Property Manager
  • CPM Glasgow (formerly Connect Property Management Glasgow)
  • Aberdeen City Properties

Scottish Ministers are committed to ensuring all agents who have applied to join the Scottish Letting Agent Register are fit and proper to conduct letting agency work, which includes meeting the training requirements and having adequate insurance and client money protection.

The Letting Agent Registration Team liaises with local authorities to notify all landlords and tenants who may be affected by these refusals to make them aware of the situation and the need to seek a new agent. Landlords who require assistance in changing their landlord registration details should contact the relevant local authority’s landlord registration team.

Continued monitoring

124 compliance letters have been issued to agents suspected of carrying out letting agency work in Scotland and not applied to the register. The Scottish Government will continue its investigations into these non-compliant agencies.  

ARLA Propertymark protected agents can guarantee all landlords and tenants the obligations for dedicated client accounts and client money protection are in place, ensure, as an agent you are sending this message.


Details of agents who are suspected not to have applied for registration are still welcomed and these can be emailed to Daryl McIntosh, Propertymark Strategic Development Manager for Scotland and Northern Ireland or direct to the Scottish Government registration team