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Propertymark has worked tirelessly to ensure members’ voices are heard, practical concerns are addressed, and reforms are workable as the UK and devolved governments have pushed ahead with major legislative changes. Long-standing challenges around supply, affordability and standards have remained firmly in focus, and we will continue to scrutinise legislation, challenge unclear proposals and provide practical guidance to support members as reforms move from policy into practice across the UK.

Member feedback has highlighted the growing phenomenon of AI tools helping consumers create detailed, legal-sounding complaints in minutes. While many complaints are reasonable and well-intentioned, the speed and volume made possible by AI are creating new pressures for property agents, especially smaller firms with limited staff capacity. Propertymark is working to ensure members are supported through clear guidance, professional standards, and a strong voice with policymakers.

Propertymark head office is the proud home of a giant circus-themed gavel which was sold as part of the Bidpath Foundation’s Gavel Art Trail and Charity Auction in November 2025. The Foundation was set up in honour of Bidpath colleague and NAVA Propertymark Advisory Panel member George Wade following his brain tumour diagnosis in 2024. It aims to raise funds for underrepresented causes through community-led auction initiatives.