Sales Protocol Toolkit

Speed up transactions, reduce fall-through rates and comply with Consumer Protection Regulations

The Sales Protocol Toolkit offers huge potential to speed up transactions, but it is essential that estate agents go a step further to get the most out of it.

Support your vendors to complete the Property Information Questionnaire (PIQ) accurately, as omissions and inaccuracies often lead to conveyancers raising queries and this is what creates the delays which stretch the transaction out. In turn, this creates frustration with your vendors, delays payments to all involved and increases the likelihood of a transaction falling through.

Vendors, who may not have sold a house for 20 years, are often understandably confused by the questions in the PIQ (or the TA6, which is currently issued by the solicitors that belong to the Law Society).

The three Toolkit documents are to be used alongside:

  • HM Land Registry title documents and plans
  • Details of chain progression where data protection permissions are in place
  • Sales particulars
  • Proof of Funds and/or Mortgage Agreement in Principle (AIP)

Download the toolkit


Estate agents working across different markets who have piloted the Sales Protocol Toolkit have reported significant benefits including transaction times down to seven weeks in some cases, adopting it as standard practice, training all their staff to support consumers.

The aim of the Toolkit is to reduce the need for vendors to complete duplicate information, improving the experience of buyers and sellers and therefore increasing the supply of property onto the market at all levels.

Estate agents and vendors need to work together, finding all the relevant documentation, getting photographs and sales particulars ready, as well as any other remedial action necessary to get the property both Market Ready and Sale Ready.

Watch the Sales Protocol Toolkit webinar

Simon Wilkinson from Wilkinson Estate Agents ran through the benefits of using our Sales Protocol Toolkit during our focused webinar following its release. Sign up on GoToWebinar to watch for free.

Watch webinar