Based on findings from a survey of over 700 letting agents, The Property Ombudsman (TPO) has published new guidance to help agents, landlords and tenants to deal with condensation, damp, and mould in their properties. Casework undertaken by the service in 2023 included over 1,000 enquiries, 200 investigations, and £36,000 in compensation awarded for cases involving damp and mould.

Deputy Prime Minister and Housing Secretary, Angela Rayner, MP, addressed the inaugural meeting of the New Towns Taskforce on 17 September 2024, asking them to identify and recommend locations for the next generation of new towns within 12 months.

The ongoing cost of living crisis and challenging economic environment have significantly increased the demand for guarantor services, as many tenants face financial uncertainty. This growing market underscores the importance of partnering with a reliable guarantor service which provides the necessary security for landlords and letting agents to continue renting properties with confidence, even in uncertain times.

Includes recommendations on how those dependent on welfare support can have better access to the Private Rented Sector (PRS), and how letting agents and landlords can be supported to improve access to the PRS for other vulnerable groups.

Regulation offers the potential to professionalise the industry, stamp out bad practice, create transparency and give consumers more control over who manages their property. Minimum qualification requirements and statutory Code of Practices to be adhered to by all letting and managing agents in England and sales agents across the UK should be introduced.

The Renters Rights Bill represents a significant overhaul of the way that the private rented sector functions. Following its introduction to parliament on 11 September 2024, myths and misconceptions have begun circulating throughout the property sector and amongst consumers about what the proposed legislation means in practice. With so many seeking clarity, Propertymark is here to provide confidence about what is going to change and what will remain the same.

From 9 December 2024, fees will double for accessing and obtaining copies of title plans and registers – the first change to the cost in more than 10 years – and customers with automated systems are advised to make the necessary changes to their systems before the implementation date. According to HMLR, even with this increase, most customers will pay less than in 1992.

The culprit claimed she could not afford to carry out maintenance at the property, and ignored an Improvement Notice and further requests from the Health and Safety Executive (HSE). For several years, tenants at the property were forced to put up with a temperamental boiler that often left them without heating or hot water, as well as a condemned cooker. An HSE investigation found that the landlord was receiving full rent from the tenant at the time enforcement action was taken.

The Renters' Reform Bill was introduced to parliament on 11 September 2024. If passed without amendment, the Bill will significantly overhaul the structure for private rented sector housing and repeal Section 21, alongside a number of other significant measures including the removal of fixed term tenancies, the expansion of Rent Repayment Orders, and a new landlord Ombudsman. There are many hurdles for the Bill to clear as part of the process of parliamentary scrutiny, but as Labour have a majority in the House of Commons the legislation could go through as quickly as next spring, with the reforms being implemented by late summer 2025.

Propertymark met with Housing Minister Matthew Pennycook, MP, and Baroness Taylor, Lords Housing Minister, ahead of the Renters’ Rights Bill being introduced to parliament on 11 September 2024, to hear details of the UK Government’s proposals and provide initial feedback on behalf of members. Key features of the Bill include the abolition of Section 21, a ban on in-tenancy rent increases, and the removal of fixed-term tenancies. Our engagement with Ministers and officials will continue as the Bill progresses, with further meetings already arranged.

A survey of 1,500 UK renters has revealed that three in ten tenancies do not benefit from a property inventory, leaving agents, landlords, and tenants more vulnerable to costly disputes further down the line.

Our Policy and Campaigns team was invited to feed into an independent working group on anti-social behaviour (ASB) commissioned by the Scottish Minister for Victims and Community Safety. Insight from members highlighted key areas where the Scottish Government can improve its approach to preventing and tackling ASB in the private rented sector (PRS), and what support is needed by agents.

The auction sector is buoyant with 38% of agents reporting increased lot numbers in Q2 2024. Despite this positivity, challenges remain. The economic outlook remains mixed; our members are concerned about the cost of doing business. Positively, the quarter ended with inflation in line with the Bank of England’s target, a precursor to a long-awaited reduction in the base rate.

On 30 August 2024, the Scottish Government published a report outlining the progress of its short-term lets (STL) licensing scheme since its implementation in October 2022. Propertymark supports the introduction of STL regulation with the aim of bringing them in line with standards in the private rented sector, and we are encouraged by evidence suggesting the safety and quality of properties is beginning to improve.

Announcing his Programme for Government on 4 September 2024, the Scottish First Minister said proposals to give local authorities the power to cap rent increases would remain part of the Housing (Scotland) Bill. Ignoring stark warnings from Propertymark and other sector organisations, Mr Swinney claimed the measures will give tenants certainty and encourage investment in the private rented sector (PRS).