How letting agents can manage summer turnover with fewer disputes
The warmer months bring a surge of tenancy turnovers, from student lets ending around graduation, to families relocating during school holidays. For letting agents, this can be a hectic period with a high volume of move-outs to process. In this article, Propertymark Industry Supplier the Tenancy Deposit Scheme shares best practices to help agents manage summer check-outs smoothly, ensure deposits are returned promptly, and minimise the chance of disputes.
Further tranche of agents hit with penalties for AML failures
194 agents have incurred penalties totalling over £1 million for breaches identified by HM Revenue and Customs between October 2024 and March 2025. The vast majority are a result of failing to register for Anti-Money Laundering (AML) supervision on time – the most common reason agents are fined. This highlights how important it is for property professionals to understand the rules, apply correctly, and maintain an up-to-date registration with HMRC.
Keeping current with electrical safety deadlines
July 2025 will see the first EICRs expire following the Electrical Standards in the Private Rented Sector (England) regulations coming into force in July 2020 for new tenancies and April 2021 for existing tenancies. Approaching expiry dates should be checked to allow time to arrange contractors and inspections, and any follow-up actions should be suitably recorded.
Propertymark throws spotlight on weakness in sanctions rules
Our robust response to the House of Commons Foreign Affairs Committee consultation on sanctions scrutiny outlines the disparity between the sanctions and anti-money laundering (AML) regimes and underscores the necessity for clearer, more consistent regulations and stronger UK Government support for letting agents navigating complex obligations. Implementing our recommendations will bolster compliance, protect agents, and significantly reduce the risk of economic crime in the UK property sector.
Ambitious housing and planning reforms set to transform property market
The UK Government has unveiled major initiatives in its Modern Industrial Strategy that will significantly influence the housing supply and overall property market, signalling huge opportunities and implications for our members. Proper consultation and partnership will be key to delivering genuine benefits, and we remain committed to providing representation to ensure the best outcomes for agents and the wider property market.
Housing Insight Report: May 2025
A mixed performance across the UK housing market in May. Despite broader economic uncertainties, including stubborn inflation and modest GDP contraction, the sector remains resilient with both challenges and signs of recovery.
Division Presidents launch their term as elected Vice-Presidents announced
We were delighted to welcome members from across the UK and internationally to our interactive digital AGM, which gave members a chance to hear updates on key issues from our Chair, CEO, and Head of Finance, along with the opportunity to ask questions. We also marked the beginning of fresh Presidential terms for the ARLA Propertymark and NAEA Propertymark Advisory Panels and announced this year's successful Vice-Presidents, who now join the presidential teams for the sales and lettings divisions.
RentGuarantor: making 'no place like home' possible since 2018
In 2018, Propertymark Industry Supplier RentGuarantor launched with a clear purpose: to support people who deserved access to rental homes but were being turned away—not for financial reasons, but because they didn’t fit the system. RentGuarantor set out to provide an alternative, a support mechanism that helped tenants secure a place to live, while giving landlords and letting agents the confidence to say yes. Seven years on, they explain why their purpose hasn’t changed, but the scale has.
NAVA Propertymark members should be vigilant for stolen goods
Police have called on auctioneers and high-value dealers to help recover four historic bronze statues stolen from the grounds of Iford Manor in Wiltshire during the night of 19 June 2025. This incident highlights the continued vulnerability of heritage assets and the crucial role that auctioneers and agents can play in preventing the circulation of stolen goods.
New data law signals a chance for agents to do things differently
The Data (Use and Access) Act 2025 officially became law on 19 June, marking the biggest update to the UK’s digital data laws since Brexit. The Act amends — but does not replace — the UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations (PECR). For Propertymark members, the new law presents a golden opportunity to streamline processes and embrace innovation, all while continuing to protect people’s personal data.
Housing Insight Report: April 2025
As the new Stamp Duty thresholds were introduced from April across England and Northern Ireland, it’s inevitable that a slowing in the pace of the market was to be noted. In the lettings market, we have seen a welcome jump in the number of properties on the market.
Propertymark One unites the industry for a standout conference experience
The UK’s largest multi-disciplinary conference for property professionals was hosted at ExCeL London on Friday 13 June, with attendees from the whole spectrum of property disciplines. The energy, insight, and enthusiasm throughout the day reaffirmed Propertymark’s role at the heart of the industry.
From fines to fraud: what’s at stake when agents fall short?
With rising enforcement by HMRC and an increase in consumer complaints to The Property Ombudsman (TPO), the risks to property businesses from non-compliance are growing fast. At the same time, complexity and the pace of change are escalating; rules around financial sanctions reporting, material information, and unfair commercial practices have shifted in recent weeks, and for the lettings sector, the implementation of the Renters’ Rights Bill is rapidly approaching.
Commercial Outlook Q1 2025
The Propertymark Commercial Outlook Q1 2025 reveals a resilient commercial property sector navigating economic uncertainty with cautious optimism. While inflation remains above target and lending challenges persist, strong confidence continues in the Industrial and Class E sectors.
Auctions Barometer: Q1 2025
The first quarter of 2025 delivered a strong performance for the UK auction sector. Despite a backdrop of global economic uncertainty and pending Stamp Duty Land Tax (SDLT) changes, activity across England and Northern Ireland accelerated, driven by motivated buyers and sellers.
Spending review promises £39bn cash injection for affordable housing
Chancellor Rachel Reeves, MP, delivered her first Spending Review on 11 June 2025, setting out the UK Government’s financial plans through to 2029. With major implications for the housing sector, the review includes a headline investment in social and affordable housing – the biggest such commitment in 50 years. Propertymark welcomes this clear signal that housing is a top priority. We also recognise the importance of scrutinising how this investment will be delivered in practice and what it means for agents across the property sector.