Covid-19 guidance
Coronavirus outbreak, guidance for sales and lettings agents
During the Covid-19 pandemic, we have been reviewing guidance from the UK Government and devolved administrations to create overlaying best practices and support our members in working safely and developing their own procedures.
COVID-19 Government Funding
This document provided members with a summary of announced government schemes brought in to support businesses during the pandemic. It covers all the schemes from across the UK, who is eligible for them and how to apply.
Covid alert levels, what do they mean for the housing market?
The Government has reverted to its localised approach to managing the Coronavirus outbreak in England. We have outlined what the different tiers mean and how they impact the housing market.
Hybrid-working may cause workplace discrimination
Figures from the ‘Mind the Gap 2021’ report, commissioned by employer and health and safety advisory service, WorkNest, magnifies differences in employer and employee opinion among key business elements, such as the effects of hybrid working.
Latest possession statistics show letting agents support tenants
Official UK Government figures show the number of possession actions across court stages in England and Wales were higher than those reported in 2020 but significantly lower than in the same quarter of 2019.
Covid-19 support
Since the coronavirus pandemic erupted, we have been working with government departments and politicians to ensure that our members get the support they need, and the property sector can operate safely.
Post Pandemic Plan
Post pandemic plan: Managing annual leave
With businesses in England looking to reopen, and those in other parts of the UK still under lockdown, agency managers may struggle to balance the annual leave needs of staff with keeping the business running both now and when offices are reopened.
Post pandemic plan: What agents should consider if a second #StayAtHome occurs
Given the uncertain times ahead, agents should consider revitalising their agency and continue adapting to reap the benefits if a second stay at home measure may be on the cards.
Post pandemic plan: Transitioning staff back into the workplace safely
As the Secretary of State announced the lifting of restrictions on the property industry last week, agencies have been considering options around returning their staff.
Post pandemic plan: Agents must be clear communicators to confront virus fears
With the property market now open for business in England, agents may find themselves dealing with not only buyers eager to get out there and find a property but vendors who are wary of inviting people into their home.
Post pandemic plan: The current power of social media
Social media has always been a vital component for an agency, but given the current times we are faced with, agents should be using these tools to their advantage and looking at their channels as an opportunity to online network.
Post pandemic plan: preparing your office
The timescales are uncertain but, at some point soon, offices and businesses will be allowed to reopen, and people will go back to work. Getting your office prepared is something you can work towards now, whilst still in lockdown.
Post pandemic plan: Why market and brand research are so important
During the pandemic, agency’s brands should continue to advertise, but the way in which they communicate must be addressed given the significant change in life as we know it. Use this time to analyse your agency and potential customers by utilising data that is already at your fingertips.
Post Pandemic Plan: Do you know what it costs to market a property?
During the lockdown period, many agents with furloughed staff have experienced the roles and responsibilities carried out by staff right across the company. This has provided an opportunity to reassess the business and appraise a wide number of processes.
Post Pandemic Plan: Marketing planning to stand your business in good stead
In light of the pandemic, speaking with your clients, marketing your business in the correct light and having the right approach when having conversations has never been so important. Keep your business at the forefront of the ongoing change with some expert advice.
Post Pandemic Plan: Socially distanced viewings
Even when the lockdown is lifted, it is unlikely that life will immediately return to the way it was previously. Agents will be wondering what they can do to provide viewings to service vendors and kick start their business.